This article is one in a series of articles describing some of the actions you can expect to be covered free of charge by the Nerds Hosting Support team.
Have you ever forgotten the password to your WordPress website? Perhaps you’ve had a web developer build you a site and fail to give you the administrator login credentials to the site? We have clients ask all the time – can anything be done?
YES! Our team can absolutely help. While it is not possible for our team to see your current passwords, we can, at your request, reset a WordPress password. By accessing your database directly, our team can reset the encrypted password to any new password you’d like. All you need to do is open a support ticket with our team and we’ll get this accomplished for you as quickly as possible!
Wondering how to get support for your website? This is as easy as logging into your account at https://nerdsisp.com and clicking the Help & Support button. Our team is spread out over many countries, so we will always respond quickly! If you’d like, we’ve created a video tutorial describing the process: http://bit.ly/1vtSK2c.