Things to Consider When Getting a New Hard Drive

…This got me thinking about the average customer experience in this sort of situation, and especially how frustrating it could be for those less tech-savvy. There are lot of factors to consider when getting a new hard drive. Brand, price, storage space, older vs newer connectors, purchasing locally vs online, installing the hard drive, backups, and more. In many cases, people sometimes have to bring their computer to the shop to get it installed, which is a hassle.
When clients of Nerds On Site need a new hard drive (or other hardware), they don’t have to worry about any of this. We research options, have a discussion with them, and come to an agreement, then purchase, and install it for them on-site. They can continue to focus on their business.

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Lastpass Users Might Want to Change Their Master Password

Last week there was a **possible** compromise of the Lastpass database. As time has gone on, it seems less and less likely that much, if any data was compromised. At first, the Lastpass folks recommended that users change their master password, just in case. That resulted in an overload on their systems, so they opted to lock the accounts in other ways. They are no opening up the system to allow master password changes again.

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When it Comes to Technology – Are You Proactive or Reactive?

Many home users and businesses alike are using technology that is simply not designed for the way it’s being used on a daily basis, or even worse, don’t have a plan in place to prevent problems from occurring, including downtime and data loss. Too often, we are called on-site by frustrated clients who are unable to do their work or figure out a workaround because their technology suddenly isn’t working properly, or at all. Though we are happy to resolve such issues, we prefer to have a proactive plan in place that will greatly reduce the likelihood of problems from happening, and if they do, to have a “plan b” in place so the problem doesn’t affect their business operations, or cause nearly as much stress.

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