There has been quite a bit of talk on Twitter about Shaw’s new internet packages, which will begin rolling out next month. Many of the tweets are positive and feel Shaw is making the appropriate changes to their network, while being fair to their customers, and enforcing usage caps in a respectful way.Details
Our first NerdChat on Twitter last week was a success as Nerds from around the world had several conversations on a variety of technology related topics. There weren’t many non-Nerds during that hour, but we suspect that’s because a lot of people just didn’t know about it yet, or wanted to first observe and see what is was all about.Details
Malware has become more than just the scourge of the internet – it has become one of the more unpleasant (and sometimes dangerous) aspects of modern life. It just seems to keep getting worse, with no end in sight.Details
A Mac infection has been making the rounds this week that has people wondering if the days of innocence for the Mac are over. The malware, called Mac Defender, looks like a legitimate anti-virus product, and has convinced many unsuspecting users that their computers are infected and that they must pay for the program in order to remove the viruses.Details
Every company should have a blog. Consumers have come to expect it from you as a demonstration of the pulse of your business. Without a blog, or with an infrequently used blog, your customers can write you off as out of business and move on to one of your competitors. Engaging your customers with a…Details
These are the 5 Rules for Safe Computing, as recommended by Leo Laporte. The list is by no means complete, but it’s a good place to start. In the end, user behavior is key. You can have all of the security available on the market, but if you’re still not careful, you can still get infected.Details
…This got me thinking about the average customer experience in this sort of situation, and especially how frustrating it could be for those less tech-savvy. There are lot of factors to consider when getting a new hard drive. Brand, price, storage space, older vs newer connectors, purchasing locally vs online, installing the hard drive, backups, and more. In many cases, people sometimes have to bring their computer to the shop to get it installed, which is a hassle.
When clients of Nerds On Site need a new hard drive (or other hardware), they don’t have to worry about any of this. We research options, have a discussion with them, and come to an agreement, then purchase, and install it for them on-site. They can continue to focus on their business.
One of the most disheartening experiences for me is to listen to a client who has just found out their website is broken, and they don’t understand how or why that happened. All the client knows is that their website worked when it was built (usually years ago) but now some aspects of it just…Details