Service Desk

LETTER OF RECOMMENDATION FOR SERVICE FROM H.E.C.S LABORATORY SERVICE CC

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“I was happy that he was able to get here so quickly. Dean solved my problem and now I can upload pics once again. ”
February 11, 2019

Joy T., Serviced by: Dean A.

“Emmett was very helpful and we had no issues with him and everything worked after he was done.”
February 12, 2019

Canadian Tire Associate Store #613, Serviced by: Canadian Tire Team

“Fast turn around. Quick response. Clear and concise explanation, laymans terms, on the whys and solutions undertaken. Fixed the problem and it worked. ”
February 11, 2019

Dr Maria Teresa Torok Inc, Serviced by: Ben W.

“My old laptop had so many viruses that it destroyed windows and I was at a total loss, thanks to Mark he explained everything and set me up with a new laptop, etc. Excellent service! ”
February 08, 2019

Linda G., Serviced by: Mark C.

“Very likeable Nerd. I was sceptic about the solution but it has worked so far. The call was worth it.”

Michael R., Serviced by: Abiola F.

“Chris was great as usual. Helped with the TV this time.”
February 11, 2019

Brian R., Serviced by: Chris B.

“Jim helped us out in a Big Way. We could not have succeed doing all that he did with Rogers. We are grateful and would call him again!! Thank you ”
February 15, 2019

Donna B., Serviced by: Jim H.

“Nerd was knowledgeable. He worked diligently and quietly. His presence was not intrusive. He addressed the problems I had presented and clearly answered all my questions. Problems fixed. Thank you!”
February 14, 2019

Jane A., Serviced by: Jeremy F.

“Great as usual!”
February 12, 2019

John F., Serviced by: Tony T.

“Wes as usual very informative and helped solve the issues right away ”
February 06, 2019

Play It Again Sports, Serviced by: Wes S.

“Great work and great coaching. Very patient. Excellent service”
February 06, 2019

Barry J., Serviced by: Brad C.

“Again Simon was great.”
February 06, 2019

Wayne V., Serviced by: Simon C.

“Robert was excellent as always. ”
February 06, 2019

Bridges Consulting, Serviced by: Robert G.

“Fernando knows what he is going he resolved my problems. ”
February 06, 2019

George G., Serviced by: Fernando R.

“Simon was terrific very happy with the experians. ”
February 05, 2019

Wayne V., Serviced by: Simon C.

“Chris is truly a “Nerd for Dummies”. He explains things in terms that I can understand and he never tries to gee -whiz me”
February 05, 2019

Michael F., Serviced by: Chris B.

“Jim is punctual, informative, knowledgeable and a gentleman. He really knows his stuff. I will continue to call on him for my computer needs!”
February 05, 2019

Derek B., Serviced by: Jim H.

“Dave Masterson always comes through. Very timely and knowledgeable. ”
February 05, 2019

Youthful Balance, Serviced by: Dave M.

“Brad delivered his usual friendly and professional service! I’m so grateful. Tara Nollet”
February 05, 2019

Tara N., Serviced by: Brad C.

“Tony never fails on service and on getting things to work properly. He is clearly talented and is able to explain things to someone with close to zero technical knowledge.”
February 04, 2019

Maureen K., Serviced by: Tony M.

“He did a great job making the changes and setting up my computer
Please ensure the billing issue is resolved. Heather Barbour”
February 04, 2019

Heather B., Serviced by: Tony T.

“Rick is amazing as usual. He is quick to call back and comes when he says he will. He does not rush and spends time making sure all our needs are met! ”
February 04, 2019

Cardinal Fine Cabinetry, Serviced by: Rick A.

“Speedy, Efficient, Polite, Informative”
February 04, 2019

Marion M., Serviced by: Steven van W.

“Very pleasant and helpful with my probs. Computer working better taday. No more Mr. snap. ”
February 03, 2019

Elaine W., Serviced by: Abiola F.

“Tom is great, we’ve been using him for a few years and have only good things to say about him. ”
February 02, 2019

Aaa Airconditioning Inc., Serviced by: Thomas H.

“Fast. Solved my issue. Gave me lots of info and options. Pleasant and courteous and friendly. Awesome job thank you. ”
February 01, 2019

Christine M., Serviced by: Brad C.

“Tony is efficient. He listens to what I need. And he lets me make sure it works before he leaves. ”
February 01, 2019

Linda M., Serviced by: Tony T.

“excellent—–as indicated by the answers above”
February 01, 2019

George B., Serviced by: George M.

“Fast response, utilized Ron’s service since 2005”
January 31, 2019

George W., Serviced by: Ron A.

“Chad was a great communicator and had the unique ability to dumb things down for me without making me appear overly dumb. Cheers!”
January 31, 2019

Murray S., Serviced by: Chad O.

“Peter was excellent. He was very helpful in showing me how it worked and made me feel very comfortable because I didnâ€™t know A good experience and will definitely call again if and when needed ”
January 31, 2019

Gail &., Serviced by: Peter Van K.

“Absolutely! He fixed the problem very quickly and I am pleased with the result!

I will recommend you again for sure!”
January 30, 2019

Mcc119, Serviced by: Abiola F.

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Our Service Desk personnel are certified to support all Microsoft Network Operating Systems, Desktop Operating Systems, Office Applications and all versions of Outlook, Exchange Server and SQL Server, as well as Server and Desktop Hardware, Printers, Network Copiers, Scanners, Smartphones and PDA’s.

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How much is it worth to your organization to receive help when you need it? Sometimes it is the difference between getting that task, project or bid completed on time, or missing your deadline. Face it – that equates to real dollars and cents. Our Service Desk is available 24 hours a day, 7 days a week, 365 days a year because you never know when you will need us.