The anatomy of a targeted email account hack

“OMG! My email is hacked!” This is a true account of an email hack we’ve just witnessed and helped a client through. It all started with one of our client’s bank account manager calling our client (will call him Bob in this email): Bank: Bob, Happy New Year! We have received an email from your…

The 10 Commandments of Email

Thou shall use e-mail to convey only ideas and factual or logistical information, not emotions. To express emotions and sentiment, take time for a one-on-one meeting or telephone conversation rather than sending an e-mail. The sound, tone, timber, and quality of your voice will help to better communicate your message and avoid misunderstandings.